Returns & Refunds

Our Return Policy

30-Day Money-Back Guarantee

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days of delivery for a full refund.

Eligible Items for Return

Products must be in original packaging
Items must be unused and in the same condition as received
All tags and labels must be attached
Include proof of purchase (order confirmation)

Non-Returnable Items

Personalized or custom-made items
Perishable goods
Intimate or sanitary goods
Sale or clearance items (unless defective)
Downloadable software or digital products

Refund Process

Once we receive your returned item, we'll inspect it within 2-3 business days
If approved, your refund will be processed to your original payment method
Refunds typically appear in 5-10 business days
Original shipping charges are non-refundable
You're responsible for return shipping costs (unless item is defective)

Exchanges

We offer exchanges for defective or damaged items. If you need to exchange an item for the same product, contact our customer service team at support@yobajar.com.

How to Return an Item

Submit Request

Fill out the return form below or contact customer service

Pack Item

Securely package the item in its original packaging

Ship Back

Send the package to our return address

Get Refund

Receive your refund within 5-10 business days

Return Address:

YoBajar Returns Department
Lahan-6, Siraha
Nepal
Phone: +977 9701266636